BELD: Proposal for Improvement of Train Breakdown Travel Contingency Plans (Letter of Transmittal)

LETTER OF TRANSMITTAL

Sustainable Infrastructure Engineering (Land)

Singapore Institute of Technology

10 Dover Drive

Singapore 138683

20 October 2015

CHEW Men Leong

Chief Executive

Land Transport Authority

1 Hampshire Road

Singapore 219428

Dear Mr Chew,

Re: Proposal for Improvement of Train breakdown Contingency plans

Enclosed for your kind consideration is the following proposal for the improvement of train breakdown contingency plans in Singapore. This report has been prepared with the intention of establishing a system to address the affected commuters’ needs during a train breakdown.

The report consists of the rationale behind the proposed solutions, along with a detailed summary of all related primary and secondary research. As public commuters ourselves, we have provided information on the flaws of the current contingency plans and an analysis on how the relevant agencies might improve on them.

We would like to express our gratitude to you for taking the time to read through our proposal. Your consideration to our suggestions in making public commute a more pleasant journey is greatly appreciated.

Yours Sincerely,

Darrell Lin (Team Representative)

BELD: Proposal for Improvement of Train Breakdown Travel Contingency Plans (Executive Summary)

Executive Summary

According to LTA, more than 2.5 million people use the MRT daily in Singapore to get to their destinations. Over the past few years, train breakdowns have increased significantly. Our group has come to an agreement that from the commuters’ perspective, train breakdowns are highly probable due to the increasing population growth in Singapore which leads to a higher usage of the public transport. Our group is keen in looking into the current travel contingency plans that the various agencies have implemented, to improve on them so as to give commuters a better commuting experience. The current travel contingency plans have room for improvement. Our team conducted a survey, targeted at commuters of different age groups, to find out if they are satisfied with the current travel contingency plans. The survey results has shown that commuters are displeased with the travel contingency plans in place. It has also shown that commuters are unaware of the current travel contingency plans. The thrust of this proposal is to suggest the implementation of new bus routes that follow the train routes and also implementing bicycles rentals at MRT stations. These solutions aim to aid in crowd control, provide alternative transport means, and get commuters to their destinations in the event of a train breakdown.

BELD: Proposal for Improvement of Train Breakdown Travel Contingency Plans (Personal Statement)

Eunice Siow

Having to travel to school or around on a day to day basis, I am very dependent on public transport, especially trains. Although I have not experienced a train breakdown, I can imagine how frustrating it must be for the commuters who have experienced it, causing them to be late for work, school or even ruin their appointments. Through this project, I hope to not only improve the current travel contingency plans in case of a breakdown, but also to suggest new ideas that can be implemented.